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Customer reviews of Elm Tree Car Sales Ltd

At Elm Tree Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Elm Tree Car Sales Ltd

Elm Tree Car Sales Ltd
5
5.0

Based on 71 customer reviews

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  • 5

    Great experience, great staff, well done Elmtree

    By Alan O on 10 August 2019 | Verified purchase

    Great experience from start to finish, buying a car from them is very easy and quick, would recommend anyone to visit dealership for a warm welcome and stress free deal

    Reply from Elm Tree Car Sales Ltd on 17/05/21

    Thanks Alan glad we could help.. enjoy your car! Elm Tree Car Sales LTD / Metrocentre Autoworld / 0191 250 7057.


  • 5

    Good dealer, but room for improvement.

    By Daniel L on 18 December 2018 | Verified purchase

    The car I bought had a flat tyre when I took it for a test drive. They promised i would be repaired before I recieved the car, however it was not and two days later the tyre was flat. To their credit, they repaired it free of charge. The car I bought also had slightly more miles on the clock than advertised. But overall, they were frendly and accomodaing and the car was ready within a cople of days. The prices are also very reasonable.

    Reply from Elm Tree Car Sales Ltd on 29/12/20

    Hi , I wish we could have managed a 5 star , I'm sorry to hear your concerns and have fed the feedback back to the guys , they assure me the puncture was repaired but the glue mustn't have taken , thanks for taking the time to review us


  • 5

    Efficient service and very pleasant staff.

    By Dean L on 04 December 2018 | Verified purchase

    Non pushy no nonsense straightforward approach. Quick valuation of my trade in vehicle and happy to let me test drive anything I wanted from their stock. Paperwork was done quickly and I was driving home in my new car in no time. All in all a pleasant drama free experience.

    Reply from Elm Tree Car Sales Ltd on 17/05/21

    Lovely to hear Dean, thank you so much! Elm Tree Car Sales LTD / Metrocentre Autoworld / 0191 250 7057.


  • 5

    Kia Rio *VERY IMPRESSED!!*

    By Liam T on 22 November 2018 | Verified purchase

    Bought a lovely Kia Rio from these chaps and I couldn’t be happier with it, everything from photos to the description given about the car was spot on prior to purchase. Buying the car was also very straight forward the guys were all very helpful and professional all the way through the sale. I also had a couple of questions for the mechanic about the car and he was also very helpful and told me everything I wanted to know. Would definitely recommend this place to any body wanting a great quality car and service!

    Reply from Elm Tree Car Sales Ltd on 17/05/21

    What a review.. thanks so much Liam! From everyone at Elm Tree Car Sales LTD / Metrocentre Autoworld / 0191 250 7057.


  • 5

    Great service

    By David S on 18 November 2018 | Verified purchase

    Great service throughout couldn’t fault the company, I was recommended to buy from them and I’m glad I did!

    Reply from Elm Tree Car Sales Ltd on 17/05/21

    No problem David thanks for your review! Elm Tree Car Sales LTD / Metrocentre Autoworld / 0191 250 7057.


  • 5

    One very happy customer

    By Daniel T on 17 November 2018 | Verified purchase

    I’ve had trouble with my credit in the past so finding a car wasn’t easy until I came across elm tree motors, I couldn’t of asked for a better service, I gave the guys my budget and within hours I secured my car with a tiny deposit and a day later I picked up my new car, great staff, great service, great car!! Can’t ask for more than that.

    Reply from Elm Tree Car Sales Ltd on 17/05/21

    That's what we like to hear Daniel - thanks for your review! Elm Tree Car Sales LTD / Metrocentre Autoworld / 0191 250 7057.


  • 5

    Horses for courses

    By Allan B on 26 March 2018 | Verified purchase

    I’ve have now dealt with Elm Tree car sales for the last 8 years & in that time I have purchased a number of cars for my family. The staff including the owner have always been helpful & listened to my needs, in order for me to select the right car to meet these needs but I add, without being pushy. If I had concerns, then they have dealt with them with either no or little fuss... I can therefore highly recommend them. Allan (Al) K. Barter aka Dobs MEOS MIRTE MEtmC

    Reply from Elm Tree Car Sales Ltd on 17/05/21

    Thanks so much, I'm happy you have came back to us for so many years.. enjoy your new car and see you back here for many more! Elm Tree Car Sales LTD / Metrocentre Autoworld / 0191 250 7057.


  • 5

    Great people to deal with

    By Andrew C on 22 March 2018 | Verified purchase

    Great people to deal with I bought a bmw 320 coupe from a good lad called bob what very true gental man and aftercare is very good I will recommend your company to a lot people

    Reply from Elm Tree Car Sales Ltd on 17/05/21

    Thanks I've passed your message onto Bob.. thanks again! Elm Tree Car Sales LTD / Metrocentre Autoworld / 0191 250 7057.


  • 5

    Absolute joy to deal with¿

    By L D on 10 August 2017 | Verified purchase

    Rang Elmtree this morning after seeing a lovely little Peugeot 107 for my daughters 18th. I sent my car guy round to inspect it and it was fabulous. Rang and purchase with debit card and an hour later it's parked on my drive. First class car, first class service. Would buy again from Elmtree motors. I have dealt with many businesses over the years but this place takes the top spot. Thank you for being fabulous and I wish you well x

    Reply from Elm Tree Car Sales Ltd on 17/05/21

    That's excellent to hear I have passed your message onto the guys. Thanks again! Elm Tree Car Sales LTD / Metrocentre Autoworld / 0191 250 7057.


  • 5

    I would recommend!

    By Barry P on 06 August 2017 | Verified purchase

    Impressive! Good service, good advice. Honest and easy process. Thanks for your help.

    Reply from Elm Tree Car Sales Ltd on 17/05/21

    Thanks Barry, have a good one and enjoy the car Elm Tree Car Sales LTD / Metrocentre Autoworld / 0191 250 7057.